Billing and payment

Billing on the Aiven Platform is managed through billing groups. To pay for services, you assign every project to a billing group. The costs for all services in a project are charged to the payment method of the billing group assigned to that project.

Billing information, invoices, a breakdown of charges by category, and billing groups are available in the Billing section of the Aiven Console. To access this section, you must be an organization admin. Other users have read-only access to some billing information like billing group details and invoices using the API.

Billing groups

Billing groups store payment details in one place. You assign each billing group a payment method, and billing and shipping addresses. You can also add billing contacts to a billing group. This lets you use the same payment information across different projects within your organization, including those in other organizational units.

You receive a consolidated invoice for all projects assigned to a billing group. Many customers use billing groups to combine costs based on categories like an organization's departments or IT environments.

You create and manage billing groups at the organization level. You assign billing groups to projects in the project settings.

You cannot use a billing group for projects that are in other organizations.

Payment methods

The default payment method for new customers is credit card. All costs accrued over a calendar month are charged to the billing group's card on the first day of the following month.

You can also make payments using your AWS, Google Cloud, or Azure marketplace subscriptions. Alternatively, you can request to pay by bank transfer.

When you redeem Aiven credits, they're assigned to a billing group as a payment method and are automatically used to cover charges of any project assigned to that billing group.

Related pages

• Create billing groups for your organization.
• Use the invoice API to export cost information to business intelligence tools.